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Company name : Alviere
Vacant position : Customer Success Manager
Company location : Denver, CO
job description : Company Summary: Alviere is a groundbreaking fintech company with a state of the art platform that empowers any business to provide financial services to its customers. By providing an advanced single-integration software service, Alviere streamlines and automates the delivery of financial products like banking, mobile payments, card issuance, payment processing and cross-border currency exchange, enabling its clients to strengthen customer relationships, increase revenue and maximize profits.
Alviere is at the forefront of the latest generation of emerging financial technology companies who are redefining the way the world stores, uses and moves money.Responsibilities include but are not limited to:
Responsible for customer relationships with multiple clients from launch date through the first 180 days of the relationship
Familiar with marketing, product, IT, sales, and general management tactics
Work cross functionally with internal teams and client teams to ensure business success
Ensures great client relationship transition from implementation team pre launch to customer success
Develops GTM plan that fit each clients needs, works closely with the clients to execute on those plans
Assist client in developing a 180-360 day plan and roadmap for clients
A successful Customer Success Manager will have the following:
Strong and demonstrated client-facing skills; able to clearly communicate and influence clients and business partners over the phone/virtually
Ability to grow relationships and develop new revenue opportunities
Experience building and executing go to market strategies, including exposure to product, marketing, sales, and finance expos
Experience being accountable to business metrics on a weekly/monthly/yearly basis
Effective communication with client and internal business partners, verbally and in written form
Ability to prioritize and manage a portfolio of clients
Compensation: Base Salary – $100,000.00 – $125,000.00Company BonusEquity
Alviere intends to offer the selected candidate base pay within this range, dependent on job-related, non-discriminatory factors such as experience.
We pride ourselves on developing and promoting talent as an Equal Employment Opportunity Employer – Veteran/Disability. All qualified applicants will receive consideration for employment without regard to race, national origin, gender, age, religion, disability, veteran status, or any other category protected by law. We are a true merit-based organization and work hard so there are no artificial barriers to one’s potential success. Alviere is committed to a workforce where everyone’s opportunities are limitless.
Consistent with this commitment, Alviere will endeavor to provide reasonable accommodation to otherwise qualified job applicants and employees with known physical or mental disabilities. Please contact firstname.lastname@example.org for any assistance.
Job Type: Full-time
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