June 1, 2023

Business of USA

Business Blog

Customer Success Manager Job Vacancy in Floify, (Boulder, CO 80301) – Businessofusa.com

Hi, If you are looking for a good job then check this out

Company name : Floify

Vacant position : Customer Success Manager

Company location : Boulder, CO 80301

job description : Floify is looking to hire an experienced and exceptional Customer Success Manager who has impeccable relationship building skills and can create a win/win environment for all parties that they work with. This position will be primarily focused on managing the success of our largest and most significant key accounts.
What You’ll Do:

Direct the customer experience and strategic account management
Build, develop & maintain C-level and senior-level customer relationships at key accounts
Facilitate account renewals & negotiations and promote customer priorities, strategic initiatives, & operational goals
Manage account strategies and nurture relationships, while building strong relationships & delivering exceptional outcomes for our customers
Guide the on-boarding, rollout, and account management from closed sale to renewal
Work with the Sales team to develop strategies to promote account growth
Develop a deep understanding of the Floify software, the mortgage market, and our customers needs
Salary Range: $100,000 – $150,000 OTE

What We’ll Love About You:

Requires excellent coaching, training, project management, and communication skills
Requires a multifunctional focus and the ability to negotiate complex contracts with C-Level customers
Customer Success experience in a SaaS or startup environment
Must be technically savvy and highly organized
A passion for helping others and solving complex problems in creative ways
Must be a team player who performs well independently and is eager to continually hone and improve skills
Travel up to 50% will be required (once the travel schedule is ‘back to normal’)

What You’ll Love About Us:

Corporate headquarters located in Boulder, Colorado, but we also hire in Texas, Illinois, and Wyoming
Top-Tier Health, Dental, & Vision Insurance for you and your family covered at 100%
Substantial work-from-home options
Ergonomic In-Office Workstations when you’re on site
Highly Competitive Salaries and a great company culture
Generous PTO & Sick Time accruals
6+ Paid Major Holidays
In-Office Catered Lunches – weekly and on special occasions like milestone workiversaries

Our interview process includes a quick call with an HR representative, a Zoom Interview with some key people, and then an in-office interview with the team.
_Because our team members are trusted to handle sensitive information, for this position we require candidates that receive and accept employment offers to complete a Background & Drug Test before employment starts._
Job Type: Full-time