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Company name : DISH
Vacant position : Leaves Case Manager
Company location : Englewood, CO 80112
job description : Department Summary
Our human resources teams partner with the innovators driving DISH’s unique brand of creative ambition. From identifying and developing the company’s deep pool of talent to negotiating the evolving legal landscape, our employees across HR bring their own kind of invention to effect positive change across the company and their own careers.
Job Duties and Responsibilities
The Case Manager provides support and guidance to employees regarding FMLA, ADA, leave of absence, return to work, accommodations, and critical employee support issues. Ensures accurate tracking and timely processing to mitigate risk. Includes appropriate partners, such as legal, managers, workers compensation, third party vendors, etc. Provides service to HR, employees and business managers. Case Managers may also be deployed for special projects or initiatives. May perform research to achieve problem resolution and to make recommendations to the business or HR. The role applies advanced knowledge to manage projects/processes while working independently with limited supervision. Problems faced are difficult and may be complex.
The essential functions of this job position include, but are not limited to, the following tasks and duties an employee encounters while performing this job. Reasonable accommodations may be made to enable individuals to perform the essential functions of this job, in accordance with the ADA and applicable state/local law.
Manages cases for disability, leave of absence, return to work and accommodation cases
Communicates decisions and on-going expectations with employees
Collect, organize and maintain personnel records in both paper and electronic form including but not limited to, records for: benefits, compensation, leaves of absence, and retirement.
Facilitates interactive discussions and assists with implementing creative and compliant return to work strategies
Facilitates “Fitness for Duty” evaluations while ensuring compliance with federal, state and company policy
Supports leave/disability related projects and issues
Analyzes complex LOA cases to determine if an accommodation is needed and has an in depth knowledge of state and federal regulations so can ensure company compliance based on those regulations
Engages in the interactive process to ensure that reasonable accommodations are made and risk from legal action is mitigated
Proactively identifies areas of concern and high risk with individual cases and involves legal when appropriate.
Provide support and guidance for employees/families experiencing critical issues (natural disasters, death, etc.)
Leads calls between Managers and legal, and has an in depth knowledge of the company and jobs within the company and so is able to coach managers
Tracks and codes documentation in accordance with internal workflow processes
Identifies action plan and makes timely case decisions based on service expectations as established.
Interact with employees virtually through the Ask HR software tool, assess their needs and present a professional recommendation that meets each employee’s specific needs to provide a quality employment experience.
Interpret, understand and execute on a variety of instructions furnished in written, oral, diagram, and/or schedule form.
Maintains professional relationships.
Report to work on-site on a regular, predictable and timely basis.
Meet all DISH’s performance expectations, including but not limited to, satisfying all applicable metrics, productivity standards, goals, and increased advanced proficiencies related to overall performance.
Skills, Experience and Requirements
Bachelor’s Degree or higher strongly preferred; three or more (3+) years in leaves administration required.
Read and interpret documents such as operating/maintenance/procedure instructions and safety rules.
Write routine reports and business correspondence.
Speak effectively before customers or employees of the organization whether individually or in groups.
Operate efficiently between multiple computer applications and be proficient with Windows 7 or higher.
Proficiency with the Google Suite, including but not limited to, Google Sheets and Google Docs.
Effectively interact with all levels of organizational staff and company personnel.
Excellent presentation/facilitation, organizational, analytical, interpersonal, written/oral communication, and customer service skills.
To perform this job successfully, an individual must be able to perform all above duties, possess all listed skills, and be able to perform each essential job function satisfactorily, with or without a reasonable accommodation. The requirements listed above are representative of the knowledge, skill, and/or ability generally required to successfully perform the essential job functions.
Compensation: $57,400.00/Year – $82,000.00/Year
From versatile health perks to new career opportunities, check out our benefits on our careers website.
Employment is contingent on Successful completion of a pre-employment screen, which may include a drug test.
This position is eligible for remote work.
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