[New Job Vacancy] job in Alaska Airlines, (SeaTac, WA 98158) – Jobs in SeaTac, WA 98158

Are you searching for a Perfect job or looking for new opportunity then our website is best choice for you to search your dream Job.

Job Opening details:-
Company Name :- Alaska Airlines
Position Name :-
Company Location :- SeaTac, WA 98158
Job Category :- Jobs in general

Full Job Description :-
Company Alaska Airlines
Starting Rate
USD $15.75/Hr.
The Team
From our call centers or their homes, contact center and reservations agents handle everything from urgent travel plan changes to mileage plan award travel. Our agents are out-of-the-box thinkers who engage each guest interaction with kindness. We want to hear from you if you can be welcoming to people from all walks of life, think on your feet, and manage a flexible schedule. In return, you’ll receive a competitive total rewards package, professional development opportunities, and other benefits that are all designed to take you places.
Role Summary
The Reservations Sales Agent (RSA) is responsible for assisting guests with information regarding fares, flight schedules, routings and policies at Alaska Airlines (AS), Horizon Air (QX), Sky West (OO) and our Alliance partners. As a member of the reservations team, this individual contributor role verifies availability of space, confirms reservations and makes appropriate changes to reservations and tickets. This is a work at home, union represented position.
Key Duties

Perform a variety of guest service functions via multiple channels including:
Answer incoming inquiries and match the features and benefits of Alaska Airlines to the needs of the guest.
Answer guests’ inquiries regarding all aspects of their travel on Alaska Airlines or on our travel partners.
Make new reservations and change existing reservations on scheduled domestic and international flights.
Assist guests with technical website and mobile navigation needs.
Handle guests’ questions, complaints, and inquiries with the highest degree of courtesy and professionalism to resolve issues with first interaction resolution.
Operate within a variety of complex computerized systems to assist guests and daily operations.
Proactively create a positive service-oriented environment for guests.

Additional Details
Hotel/per diem offered to hires during training who do not live within 75 miles of Seattle, WA
Job-Specific Experience, Education & Skills
Required

2 years of customer service or community service experience.
Exceptional interpersonal skills, including a professional and pleasant phone demeanor, clear, pleasant, and courteous verbal and written communication using appropriate grammar, tone, and pronunciation.
Excellent communication skills (e.g., verbal, written, and listening).
Demonstrated proficiency and agility with adopting, utilizing and navigating new and rapidly changing technologies and applications on handheld and other multi-media devices.
Proven ability to continually learn and understand changing job-related policies and procedures, company products, services and promotions in an efficient manner.
Ability to work in a process-oriented environment.
Proficiency with general computer programs, keyboard skills, and Microsoft Office applications (e.g., Word, Excel, PowerPoint, and Outlook).
Typing speed of at least 25 WPM at an efficiency of 85% or better.
Ability and willingness to work a flexible schedule including weekends, holidays, and overtime in a 24/7/365 operation.
Ability and willingness to work from home within the state designated in the posting. Some in-office time is required.
Ability to communicate in English.
High school diploma or equivalent.
Minimum age of 18.
Must be authorized to work in the U.S.

Preferred

Airline or travel industry experience.
Spanish language proficiency.

Job-Specific Leadership Expectations
Embody our values to own safety, do the right thing, be kind-hearted, deliver performance, and be remarkable.
COVID-19 Vaccination Requirement
Where permitted by applicable law, new hires must have received the COVID-19 vaccine. The Company will provide reasonable accommodations to qualified employees with disabilities or for a sincerely held religious belief.
Total Rewards

Medical, dental and vision benefits
401k program with a company match up to 6%
Monthly incentive pay plan up to $150 per month
Annual incentive pay plan with a target 5% payout of annual earnings
Generous paid time off
Unlimited standby travel benefits on Alaska Airlines & Horizon Air

Apply by 7:00 PM Pacific Time on 4/26/2022
Employment Type Full-Time
FLSA Status Non-Exempt
Regular/Temporary Regular
Requisition ID 2022-7965
Equal Employment Opportunity Alaska Airlines and Horizon Air are proud to be an Equal Employment Opportunity and Affirmative Action employer that is committed to diversity, equity, and inclusion. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, sexual orientation, gender identity, and gender expression), national origin, age, protected veteran or disabled status, genetic information (including family medical history) or other legally protected characteristics. Qualified applicants with criminal histories will also be considered for employment, consistent with applicable federal, state, and local law. People of color, women, LGBTQIA+, immigrants, veterans and persons with disabilities are encouraged to apply. We are an E-Verify ® employer, where required by law.

Disclaimer : Our Website is only helping our audience to check various job listing in various companies. We have not providing any job nor taking any registration fees. We have no legal responsibility over the details mentioned on our website. candidates are requested to check company profile before joining.