September 22, 2023

Business of USA

Business Blog

[New Job Vacancy] job in DISH, (Englewood, CO 80112) – Jobs in Englewood, CO 80112

Are you searching for a Perfect job or looking for new opportunity then our website is best choice for you to search your dream Job.

Job Opening details:-
Company Name :-
Position Name :-

Company Location :-
Englewood, CO 80112
Job Category :-
Jobs in general

Full Job Description :-
DISH is a Fortune 200 company with more than $15 billion in annual revenue that continues to redefine the communications industry. Our legacy is innovation and a willingness to challenge the status quo, including reinventing ourselves. We disrupted the pay-TV industry in the mid-90s with the launch of the DISH satellite TV service, taking on some of the largest U.S. corporations in the process, and grew to be the fourth-largest pay-TV provider. We are doing it again with the first live, internet-delivered TV service – Sling TV – that bucks traditional pay-TV norms and gives consumers a truly new way to access and watch television.

Dish Wireless is building a next-gen 5G network to disrupt the wireless industry and fuel innovation! Now we have our sights set on upending the wireless industry and unseating the entrenched incumbent carriers. It takes work to change the world and the right people to do it. Our wireless teams are the helm of helping us shape the future.

We are driven by curiosity, pride, adventure, and a desire to win – it’s in our DNA. We’re looking for people with boundless energy, intelligence, and an overwhelming need to join our team as we embark on the next chapter of our story.

Opportunity is here. We are DISH!

The Role:

The Wireless Support Team Members are responsible for providing quality technical and customer service support. Other responsibilities include:

Provide quality technical and customer service through one-call resolution and establishing long-term customer relations.
Assist customers with technical questions regarding network or device issues
Perform more than one task at the same time under time constraints and quickly switch between and/or change tasks.
Accurately respond to questions regarding billing and payments, including accepting payments from customers.
Regular and predictable attendance
Meet all of DISH’s performance expectations, including but not limited to, satisfying all call center metrics, productivity standards, and goals.

What’s in it for you?

Average first-year salaries over $30,000
Top first-year agents averaging over $40,000
5% increase to your starting rate upon completion of training with proven proficiency
$150 monthly bonus until official rewards program is built
Company-provided equipment
Medical, Dental, Vision Insurance
Paid vacation and sick time
401(k) Investments
Company-matched funds
Tuition reimbursement
Complimentary DISH programming
Highly-discounted Sling subscription
Discounted phone plans on Boost Mobile
Opportunity is our greatest benefit
Our representatives are built to work hard and rise. We offer defined career ladders and extensive opportunity for upward mobility.
We encourage personal and professional growth by supporting you with all the virtual tools to advance your career.

We are looking for determined, energetic individuals to provide excellent customer service by answering inbound technical and service calls from the comfort of your home.

Ideal representatives must have:

High School diploma, GED, or equivalent experience
Six months of related customer service and troubleshooting experience and/or training
An openness to being coachable and a desire to learn new techniques

All representatives must have:

Reliable transportation
Adaptability to different work environments
High engagement throughout the entirety of their shift
Superb attendance
Willingness to work flexible schedules including weekends, evenings, and holidays
Tech savviness with the ability to smoothly operate Windows OS desktop computer and ability to grasp wireless technology concepts
Ability to multitask and effectively problem solve; speaking with customers while logging information, following different processes, and navigating multiple tools
Excellent written and verbal communication skills with the ability to provide a high level of customer service
Willingness to proactively communicate problems to various business levels
An openness to being coachable and a desire to learn new techniques

Where you’ll be working:

You’ll be working from home! At DISH, we understand the modern employee may need to operate fast on their feet and out of the office. Working from home allows you to perform a professional workday from the comfort of your home.

As a Work-at-Home (WAH) employee, you will have additional responsibilities concerning your home environment and the requirements regarding the capabilities of your computer and mobile device.

Work-at-Home Technical Requirements:

Computer & Accessories

DISH will supply a PC tower loaded with all of the software necessary for your employment. This tower is not Bluetooth enabled. All equipment must be wired.
DISH will also provide:
Two Monitors and all pertinent cabling USB Noise-Cancelling Headset USB Webcam USB Keyboard USB Mouse

Home Internet

Stable Cable, DSL, or Fiber ISP internet connection with minimum 25 Mbps download and 2 Mbps upload speed with 99% uptime and no bandwidth or data caps
Wired ethernet between modem and PC without the use of an adapter: Wi-Fi / wireless is not supported

Mobile Device

Smartphone capable of placing and receiving voice and video calls, SMS messages with access to the App store

Home Environment and Work Space

Dedicated home office workspace, preferably a separate room with its own door
Adequate space to set up the workstation
Ability to hardwire internet, plug directly into router
Three power connections- either three outlets or a power strip (one for each monitor and one for the PC tower)
Agents are responsible for maintaining the workspace in a safe condition
Personal disruptions are not allowed during scheduled hours and should not be audible in background noise. This includes but not limited to:
Children playing Dogs barking Loud music Non-work-related phone calls Doorbells Family members/roommates
You are scheduled on the phone throughout the entirety of your shift. It’s important to understand this job does not allow flexibility to answer the door or be on-call care for others during work hours

All costs to meet and maintain these requirements are the responsibility of the employee and are not reimbursed by DISH, except where required by law.

Starting Pay varies by your home location:

Arizona $15.50

Colorado $12.56

Colorado, Denver $15.87

Connecticut $14.75

Florida $12.50

Georgia $11.50

Illinois $15.00

Indiana $12.50

Kansas $12.50

Massachusetts $14.75

Maine $13.00

Maryland $15.00

Michigan $13.50

Missouri $12.50

North Carolina $11.50

Nebraska $12.50

New Mexico $11.50

New Jersey, $13.50

Nevada $14.75

Ohio $15.00

Oklahoma $12.50

Pennsylvania $13.50

Tennessee $11.50

Texas $12.50

Texas, El Paso County $13.00

Texas Harlingen, Counties: Hidalgo, Starr, Willacy & Cameron $10.50

Utah $12.50

Virginia $11.50

West Virginia $12.00

Wyoming $12.50

Compensation: $15.00/Year

At Dish, we celebrate and embrace diversity and inclusion, where all people are welcome and supported. Learn more about how our employees come together, share common interests and make important connections, both in and out of work; Employee Resource Groups.

From versatile health perks to new career opportunities, check out our benefits on our careers website.

Candidates need to successfully complete a pre-employment screen, which may include a drug test.

Disclaimer : Our Website is only helping our audience to check various job listing in various companies. We have not providing any job nor taking any registration fees. We have no legal responsibility over the details mentioned on our website. candidates are requested to check company profile before joining.