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Job Opening details:-
Company Name :- Volunteers Of America Inc
Position Name :-
Company Location :- Everett, WA 98201
Job Category :- Jobs in general
Full Job Description :-
Crisis Chat is a behavioral health service of Care Crisis Response Services. The crisis chat network is the first service of its kind where crisis centers across the United States have joined together to collaborate in creating best practices for providing emotional support, crisis intervention, and suicide prevention services.
Primary responsibility is to answer crisis chats that originate from the Lifeline chat portal and imhurting.org
Provide non-judgmental, emotional support by utilizing a crisis intervention model (RIDES) as well as suicide prevention techniques as appropriate during an online exchange with a Chat Visitor who is in a self-defined crisis
Provide support to volunteer counselors and perform active rescue procedures as needed
AA Degree in Human Services, Behavioral Science, or a related field. Bachelors Degree preferred
One (1) year experience in a mental health position
Washington state credentialing required upon hire
Crisis intervention experience strongly preferred
Training in suicide prevention and intervention is strongly preferred
Excellent computer skills including the ability to type quickly with few errors and be comfortable utilizing technology to provide online support
Strong writing skills with proven ability to communicate effectively through written communications and instant messaging
Ability to work independently with minimal supervision
Ability to work cooperatively as a clinical team member
Demonstrated respect for diversity
Flexible with respect to scheduling. Weekends, holidays, evenings shifts are required
Covid 19 Vaccination: VOAWW requires all employees to be fully vaccinated against the COVID-19 (SARS-CoV-2) virus with an FDA-approved vaccine. Fully vaccinated is defined as 14 days after the final vaccination dose has been administered. Vaccination cards, other electronic proof of vaccination, or approved ADA (Americans with Disability Act) Accommodation requests based on medical or sincerely held religious beliefs will be required as a condition of employment.
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